Return & Refund Policy

Return & Refund Policy

Thank you for shopping at Wordcraftz. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging.

How to Initiate a Return

To initiate a return, please contact us at our store email with your order number and reason for return. We will provide you with instructions on how to proceed.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.

Non-Returnable Items

Certain items are non-returnable, including digital products, gift cards, and items marked as final sale.

Exchanges

If you need to exchange an item for a different one, please contact us and we will do our best to assist you.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately and we will arrange a replacement or full refund at no extra cost.

Contact Us

If you have any questions about our Return & Refund Policy, please don't hesitate to reach out to us through our store's contact page.