Versand

Where we ship
Wordcraftz ships to [list the countries or regions you ship to]. Available destinations and shipping options are shown at checkout. If your address is not accepted at checkout, we cannot currently ship to it.

Order processing
Orders are usually prepared for dispatch within [number of business days] after payment is confirmed. Personalized or made-to-order products may require [number of business days] for production before dispatch. We’ll contact you if an order is significantly delayed.

Shipping costs
Available shipping methods and their charges are shown at checkout before you place your order. [Add any free-shipping threshold only if you offer one.]

Delivery estimates
Estimated delivery after dispatch is [timeframe] for [destination] and [timeframe] for [other destinations]. These are estimates, not guaranteed arrival dates. We’ll share tracking details when available.

Address problems and delays
Please check your shipping address at checkout and contact us promptly at ojjason33@gmail.com if it needs correcting. Once an order has been dispatched, we may not be able to change its destination. If a parcel is delayed, lost, or arrives damaged, contact us with your order number so we can investigate and help resolve it.

Returns
For return instructions, see our Return and Refund Policy. Please contact us before sending an item back; the dispatch address may not be the returns address.

Contact
For shipping questions, email ojjason33@gmail.com with your order number.